How to Promote Change in Your Organization

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Please follow and like us: Change means giving up something. What are you willing to give up to move forward? Stop resisting change, even if it hurts. The way you look at a changing situation, or even a person who is changing, determines your reaction. Think about the times you have changed in your personal […]

Stop

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Please follow and like us: Everyone is different. Even within your own culture, you are the only person with your exact outlook on life. Think of someone whose differences are hard for you to accept. What makes that person different? Think about the things that irritate you about that person. Now shift your thought. Imagine […]

Run Interference For

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Please follow and like us: Interrupt and voice your opinion often, tell others how they should feel, do not listen, do not ask many questions, repeat yourself, and add a few unrelated comments. This list describes how not to promote discussion. An effective facilitator of an interactive meeting is aware of making absolute assumptions like […]

What Is Your Response?

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Please follow and like us: In Part 6 of my leadership blog series, let’s determine the response you would take in each performance appraisal situation. While you are conducting a performance appraisal interview with a new employee, she mentions having difficulty mastering a certain skill. Tell her that you are not surprised because others have […]

You Do Not Fire a Difficult Person

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Please follow and like us: Most people can share a story about a difficult person at work. These people generally fit into several categories, such as Hostile-Aggressive, Complainer, Silent-Unresponsive, Super-Agreeable, Negativist, Know-it-All Expert, and Indecisive. A Hostile-Aggressive person tries to bully and overwhelm others, making cutting remarks and throwing tantrums. A Complainer gripes incessantly, but […]

I Terminated an Associate Having an Affair With My Client

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Please follow and like us: Having an affair with a client was against the values at my company, and I wanted no part of it. The associate I terminated violated company policy and caused disturbances among other associates. The lower productivity of this associate during the affair was evident: This person did not show up […]

Teaching My Daughter to Ride a Bike Was Disastrous – and I’m a Trainer

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Please follow and like us: At age 5, my daughter Ronee wanted to learn how to ride her bicycle with the other kids around our neighborhood cul-de-sac. “Okay, I’ll teach you!” I said. I didn’t want my daughter to be the only preschooler unable to ride her bike.  “Get your bicycle from the garage, and […]

So You Think You Can Lead?

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Please follow and like us: “Hard experience has taught me that real leadership is about understanding you first, and then using that to create a superb organization.”  —D. Michael Abrashoff, It’s Your Ship What makes you think you can lead? You probably know how to plan, budget, and establish detailed steps and timetables. Allocating resources […]